Retail Shift Lead: Delight Customers & Lead Operations

Walgreens; New Bern (NC); On-site; USD 48,712,000 - 57,308,000; Full time

Job summary

Walgreens in New Bern, NC seeks a team member to open/close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business. You will assist with customer service, returns, and maintaining inventory while supporting pricing and displays.

The role requires at least 1 year of leadership or supervisory experience, English fluency, and willingness to support store operations and customer care. A store environment with strong teamwork awaits.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services; resolves issues.
• Keeps store inventory accurate and assists with pricing, displays, and backroom operations.

Skills

Leadership experience

Retail experience

English fluency

Job description

Walgreens in New Bern, NC seeks a team member to open/close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business. You will assist with customer service, returns, and maintaining inventory while supporting pricing and displays.

The role requires at least 1 year of leadership or supervisory experience, English fluency, and willingness to support store operations and customer care. A store environment with strong teamwork awaits.