Shift Lead: Store Ops & Customer Experience

Walgreens; Plantation (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Plantation, FL is seeking a store associate with leadership experience to help open and close the store, manage cash, and keep shelves and stockrooms ready for business hours.

You will greet customers, resolve questions, assist with product returns and ensure a delightful shopping experience while maintaining accurate registers, pricing, and inventory. This role supports management when needed and upholds Walgreens standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management; handles cash and ensures floor readiness.
• Processes product returns, refunds, and cash drops accurately.
• Provides excellent customer service and builds a positive customer experience.
• Maintains store inventory and pricing; ensures signage and local regulations compliance.
• Registers sales; reviews pricing, scanning errors and voids.
• Assists with vendor deliveries and storefront displays.

Skills

Leadership experience

Retail/key holder experience

English proficiency

Customer service

Job description

Walgreens in Plantation, FL is seeking a store associate with leadership experience to help open and close the store, manage cash, and keep shelves and stockrooms ready for business hours.

You will greet customers, resolve questions, assist with product returns and ensure a delightful shopping experience while maintaining accurate registers, pricing, and inventory. This role supports management when needed and upholds Walgreens standards.