Shift Lead: Store Ops & Customer Experience

African American Talent; Petersburg (VA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Petersburg, VA is seeking a dedicated team member to open and close the store when management is not present, handle cash and returns, and ensure floor readiness for business. You will assist with deliveries and maintain accurate register records.

The role emphasizes delivering a friendly, proactive customer experience, assisting shoppers with products, and supporting displays and pricing to ensure compliance and a neat store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and floor readiness.
• Complete returns, void orders, refunds, cash drops to the safe, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers, resolve issues, and assist with products and services.
• Maintain inventory accuracy, pricing signage, and assist with displays and housekeeping.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Petersburg, VA is seeking a dedicated team member to open and close the store when management is not present, handle cash and returns, and ensure floor readiness for business. You will assist with deliveries and maintain accurate register records.

The role emphasizes delivering a friendly, proactive customer experience, assisting shoppers with products, and supporting displays and pricing to ensure compliance and a neat store environment.