Shift Lead — Customer Experience & Store Operations

Walgreens; Virginia Beach (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store associate in Virginia Beach to open and close the store when management is not present, handling cash, returns, refunds, and ensuring floor and stock room readiness for the day. The role also involves facilitating deliveries through the back door and maintaining store security.

You will deliver a friendly customer experience, assist with pricing, inventory, merchandising, and provide helpful service to shoppers and patients while following store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

English fluency

Tools

POS systems

Job description

Walgreens is seeking a store associate in Virginia Beach to open and close the store when management is not present, handling cash, returns, refunds, and ensuring floor and stock room readiness for the day. The role also involves facilitating deliveries through the back door and maintaining store security.

You will deliver a friendly customer experience, assist with pricing, inventory, merchandising, and provide helpful service to shoppers and patients while following store policies.