Shift Lead: Customer Experience & Store Ops

Walgreens; Petersburg (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Petersburg, VA is seeking a role focused on store operations and customer service. You will open the store in the absence of management, handle cash and pricing tasks, and ensure accurate records across registers and stock areas.

You will also assist with vendor deliveries and maintain store standards throughout the shift. This position emphasizes delivering a delightful customer experience, coaching teammates on service best practices, and supporting inventory control and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and handle required cash processes.
• Complete product returns, refunds, cash drops, and provide change at registers.
• Engage customers to deliver a distinctive customer experience and assist with products and services.

Skills

Leadership experience

Customer service

Cash handling

Store operations

English fluency

Job description

Walgreens in Petersburg, VA is seeking a role focused on store operations and customer service. You will open the store in the absence of management, handle cash and pricing tasks, and ensure accurate records across registers and stock areas.

You will also assist with vendor deliveries and maintain store standards throughout the shift. This position emphasizes delivering a delightful customer experience, coaching teammates on service best practices, and supporting inventory control and