Shift Lead: Store Ops & Customer Experience

Walgreens Co.; Manatí (PR); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Puerto Rico is seeking a store associate to open and close the store when management is absent, handle cash, assist with backdoor deliveries, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience and supporting daily operations. Responsibilities include processing returns, refunds, and supporting the warehouse with vendor deliveries while maintaining store standards and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English (except in Puerto Rico).

Responsibilities

• Opens and closes the store in the absence of management.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. in Puerto Rico is seeking a store associate to open and close the store when management is absent, handle cash, assist with backdoor deliveries, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience and supporting daily operations. Responsibilities include processing returns, refunds, and supporting the warehouse with vendor deliveries while maintaining store standards and regulatory compliance.