Shift Lead: Store Ops & Customer Experience

Walgreens; Lebanon (IN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store team member who can open and close the store in the absence of management, handle cash and refunds, and ensure floor readiness for the business day. The role emphasizes delivering a distinctive customer experience and supporting store operations.

Ideal candidates have at least one year of leadership or retail key holder experience and fluency in English. Opportunities include training and advancing within a customer-focused retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail experience

Fluent English

Customer service

Job description

Walgreens Co. is seeking a store team member who can open and close the store in the absence of management, handle cash and refunds, and ensure floor readiness for the business day. The role emphasizes delivering a distinctive customer experience and supporting store operations.

Ideal candidates have at least one year of leadership or retail key holder experience and fluency in English. Opportunities include training and advancing within a customer-focused retail environment.