Shift Lead: Store Ops & Customer Experience

Walgreens; Janesville (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a store supervisor to support opening and closing duties, help manage cash handling, and ensure a delightful customer experience. You will assist with vendor deliveries, inventory accuracy, and pricing while coaching team members on service best practices.

The role requires at least one year of leadership or supervisory experience, English fluency, and familiarity with store systems. This position involves working in a retail environment with adherence to policies and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers to provide assistance with products and services and resolve issues to ensure a positive experience.
• Maintains accurate inventory counts and ensures proper pricing and signage.
• Assists with vendor deliveries, backdoor access, and front-end and backroom operations as needed.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a store supervisor to support opening and closing duties, help manage cash handling, and ensure a delightful customer experience. You will assist with vendor deliveries, inventory accuracy, and pricing while coaching team members on service best practices.

The role requires at least one year of leadership or supervisory experience, English fluency, and familiarity with store systems. This position involves working in a retail environment with adherence to policies and