Shift Lead - Store Ops & Customer Experience

Walgreens; Cape Carteret (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store when management is unavailable, handle cash and refunds, and ensure all POS duties are completed accurately. The role emphasizes delivering a distinctive customer experience and maintaining precise inventory and pricing across departments.

The ideal candidate will have at least one year of supervisory or key-holder experience, fluent English, and relevant certification or license as required by state regulations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete refunds, cash drops, and provide change to registers; ensure pricing accuracy.
• Maintain inventory accuracy and assist with vendor deliveries and backroom operations.
• Support store displays, pricing, and housekeeping to ensure a polished shopping environment.

Skills

Leadership

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a capable team member to open and close the store when management is unavailable, handle cash and refunds, and ensure all POS duties are completed accurately. The role emphasizes delivering a distinctive customer experience and maintaining precise inventory and pricing across departments.

The ideal candidate will have at least one year of supervisory or key-holder experience, fluent English, and relevant certification or license as required by state regulations.