Shift Lead - Open/Close, Elevate Customer Experience

Walgreens; Washington (MO); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Missouri seeks a capable team member to open and close the store when management is unavailable, run required systems, handle cash, and prepare floors and stock rooms for the business day, including opening the back door for deliveries.

The role involves engaging customers, processing returns and refunds, assisting with inventory, pricing, displays, and basic bookkeeping, while upholding store policies and regulatory compliance to deliver a positive customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Manages inventory counts, pricing updates, and displays; supports merchandising and backroom organization.
• Ensures compliance with state/local laws regarding regulated products and maintains store discipline and cleanliness.

Skills

Leadership experience

Retail experience

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Missouri seeks a capable team member to open and close the store when management is unavailable, run required systems, handle cash, and prepare floors and stock rooms for the business day, including opening the back door for deliveries.

The role involves engaging customers, processing returns and refunds, assisting with inventory, pricing, displays, and basic bookkeeping, while upholding store policies and regulatory compliance to deliver a positive customer experience.