Shift Lead - Retail Ops & Customer Experience

Walgreens; Saint Peters (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Saint Peters, MO is seeking a team member to support store operations, customer service, and daily front-end tasks in the absence of store management.

You will open and close the store, handle cash, assist customers, maintain inventory, and help with displays, pricing, and compliance. This role emphasizes delivering a distinctive Walgreens customer experience and collaborating with the team to ensure a smooth shopping environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling.
• Completes product returns, refunds, and cash drops while ensuring registers are accurate.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and assists with products and services to ensure a positive experience.

Skills

Leadership experience

Customer service

English proficiency

Tools

Store systems and equipment knowledge

Job description

Walgreens in Saint Peters, MO is seeking a team member to support store operations, customer service, and daily front-end tasks in the absence of store management.

You will open and close the store, handle cash, assist customers, maintain inventory, and help with displays, pricing, and compliance. This role emphasizes delivering a distinctive Walgreens customer experience and collaborating with the team to ensure a smooth shopping environment.