Shift Lead — Elevate Customer Experience & Store Ops

Walgreens; Bolivar (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a proactive team member to support store operations and customer experience in Missouri. The role involves opening/closing the store in the absence of management, processing refunds, and ensuring cash accuracy while delivering a friendly customer experience.

Responsibilities include assisting with vendor deliveries, inventory control, pricing updates, and supervising staff to uphold Walgreens service standards. Compliance with local laws for regulated products is required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash/start-ups.
• Assist customers and handle product returns, refunds and cash handling.
• Maintain store appearance, inventory accuracy and pricing per policy.
• Coordinate vendor deliveries and backroom operations.
• Provide leadership to team members and model Walgreens service traits.
• Ensure compliance with state laws on regulated products.

Skills

Leadership experience

English fluency

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a proactive team member to support store operations and customer experience in Missouri. The role involves opening/closing the store in the absence of management, processing refunds, and ensuring cash accuracy while delivering a friendly customer experience.

Responsibilities include assisting with vendor deliveries, inventory control, pricing updates, and supervising staff to uphold Walgreens service standards. Compliance with local laws for regulated products is required.