Shift Lead & Customer Experience Coach

Walgreens; Winder (GA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Winder, GA is seeking a Customer Experience & Operations Key Holder to support opening/closing in the absence of management, handle cash, and ensure the store floor and stockroom are ready for the business day. You will greet customers, resolve issues, and model exceptional service.

You will also assist with inventory, pricing, and basic bookkeeping, while maintaining store standards and compliance with policies and procedures. This role emphasizes teamwork and proactive service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of floor and stock room.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Assist with inventory counts and price changes, ensuring proper signage and local regulatory compliance.

Skills

Leadership

English fluency

Customer service

Tools

POS system

Pricing software

Job description

Walgreens in Winder, GA is seeking a Customer Experience & Operations Key Holder to support opening/closing in the absence of management, handle cash, and ensure the store floor and stockroom are ready for the business day. You will greet customers, resolve issues, and model exceptional service.

You will also assist with inventory, pricing, and basic bookkeeping, while maintaining store standards and compliance with policies and procedures. This role emphasizes teamwork and proactive service.