Shift Lead: Store Ops & Customer Experience

Walgreens; Crystal Lake (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Crystal Lake, IL is seeking a store associate to open and close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products, and maintain accurate inventory and pricing displays.

Responsibilities include engaging customers, resolving questions, supporting deliveries, and upholding store standards. English fluency and prior retail leadership are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and assists with price changes and displays.
• Assists with vendor deliveries and basic housekeeping of store and showroom.

Skills

Leadership experience

English fluency

Store systems knowledge

Education

PTCB certification or pharmacy license (state dependent)

Tools

Basic store equipment

Job description

Walgreens in Crystal Lake, IL is seeking a store associate to open and close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products, and maintain accurate inventory and pricing displays.

Responsibilities include engaging customers, resolving questions, supporting deliveries, and upholding store standards. English fluency and prior retail leadership are required.