Shift Lead: Store Ops & Customer Experience

Walgreens; Cranford (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Cranford, NJ is seeking a reliable team member to support store operations and customer experience. You will open and close the store in the absence of management, handle cash, assist with vendor deliveries, and ensure shelves and backroom are prepared for the business day.

Daily duties include processing returns and refunds, helping customers, maintaining accurate inventory, and contributing to pricing accuracy and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Complete product returns, order voids, refunds, cash drops, and cash register adjustments.
• Engage customers to provide delightful service and resolve issues.
• Assist with inventory, pricing changes, displays, and backroom organization.

Skills

Leadership

Customer service

Communication

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Cranford, NJ is seeking a reliable team member to support store operations and customer experience. You will open and close the store in the absence of management, handle cash, assist with vendor deliveries, and ensure shelves and backroom are prepared for the business day.

Daily duties include processing returns and refunds, helping customers, maintaining accurate inventory, and contributing to pricing accuracy and displays.