Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Trenton (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Trenton, NJ is seeking a Store Associate to support opening/closing in the absence of management and deliver a friendly, efficient shopping experience.

You will handle cash, returns, refunds, and daily register accountability while helping maintain store conditions, pricing, and inventory. This role emphasizes customer service, reliability, and teamwork in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and assisting with products and services.
• Maintains accurate inventory counts and supports pricing/merchandising efforts.

Skills

Leadership experience

Retail key holder

Customer service

Job description

Walgreens in Trenton, NJ is seeking a Store Associate to support opening/closing in the absence of management and deliver a friendly, efficient shopping experience.

You will handle cash, returns, refunds, and daily register accountability while helping maintain store conditions, pricing, and inventory. This role emphasizes customer service, reliability, and teamwork in a fast-paced retail environment.