Shift Lead: Customer Experience & Store Operations

Walgreens; Wayne (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Wayne, NJ is seeking a flexible teammate to support store operations and deliver a distinctive customer experience. You will open/close the store in the absence of management, handle cash, and assist with vendor deliveries.

You will engage customers, resolve issues, and help maintain accurate inventory, pricing, and merchandising. This role requires English fluency and a willingness to learn Walgreens procedures.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash as needed.
• Completes product returns, refunds, and cash handling with accuracy.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and offering assistance; resolves issues to ensure satisfaction.

Skills

Leadership experience

Customer service

Store operations

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Wayne, NJ is seeking a flexible teammate to support store operations and deliver a distinctive customer experience. You will open/close the store in the absence of management, handle cash, and assist with vendor deliveries.

You will engage customers, resolve issues, and help maintain accurate inventory, pricing, and merchandising. This role requires English fluency and a willingness to learn Walgreens procedures.