Shift Lead - Store Ops & Customer Experience

Walgreens Co.; Clarksville (MD); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

Walgreens Co. in Clarksville, MD is seeking team members to open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are ready for the business day.

You will assist with deliveries and returns while delivering a friendly, proactive customer experience. Role involves greeting customers, helping with products, maintaining pricing and signage, and supporting inventory and backroom tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilités

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy and assists with pricing, sign display, and local regulatory compliance tasks.
• Assists with external and internal maintenance, backroom operations, and order deliveries as needed.

Connaissances

Leadership

Customer service

English fluency

Formation

PTCB certification or pharmacy license

Description du poste

Walgreens Co. in Clarksville, MD is seeking team members to open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are ready for the business day.

You will assist with deliveries and returns while delivering a friendly, proactive customer experience. Role involves greeting customers, helping with products, maintaining pricing and signage, and supporting inventory and backroom tasks.