Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Maryville (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Maryville, TN seeks a capable team member to open and close the store in the manager's absence, handle cash, and ensure floor and stock room are ready for business. You will also support deliveries and basic register duties.

The role emphasizes customer experience, helping shoppers, maintaining pricing and displays, and supporting inventory control, backroom organization, and compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash, price verifications, and basic register tasks.
• Knowledge of store inventory control is a plus.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room are ready for business.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

Store operations

English fluency

POS systems

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens Co. in Maryville, TN seeks a capable team member to open and close the store in the manager's absence, handle cash, and ensure floor and stock room are ready for business. You will also support deliveries and basic register duties.

The role emphasizes customer experience, helping shoppers, maintaining pricing and displays, and supporting inventory control, backroom organization, and compliance with store policies.