Shift Lead: Store Ops & Customer Experience

Walgreens

Bernalillo (NM)

On-site

USD 23,000 - 28,000

Full time

5 days ago

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Job summary

Walgreens is seeking a store associate in Bernalillo, NM who can open/close in the absence of management, handle cash tasks, assist with inventory, pricing, and displays, and provide a friendly, proactive customer experience. The role includes engaging customers, supporting the pharmacy window when needed, and ensuring compliance with local regulations and policies.

Candidates should have at least one year of leadership or key holder experience and be fluent in English.

Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.
Arrest and conviction records may be considered.

Responsibilities

Open and close the store in the absence of management, including system startup, cash handling, and floor readiness.
Complete returns, order voids, refunds, cash drops to the safe, and provide change.
Model and deliver a distinctive and delightful customer experience.
Engage customers and patients, greet and assist with products and services, and resolve issues.
Maintain store and back‑of‑house operations including keys, deliveries, pricing, and displays.
Support inventory accuracy, stock rotation, and compliance with pricing and local regulations.
Assist at Pharmacy out window and comply with regulatory requirements.