Shift Lead: Customer Experience & Store Ops

Walgreens

Grants (NM)

On-site

USD 23,000 - 28,000

Full time

9 hours ago
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Job summary

Walgreens is seeking a team member in Grants, NM to support store operations, cash handling, and customer service. This role involves opening/closing the store when management is unavailable and ensuring the floor and stock room are ready for the day.

Responsibilities include processing returns, refunds, and cash transactions while delivering a friendly customer experience and assisting shoppers with products and services.

Qualifications

  • Minimum 1 year of leadership, supervisory, or retail key holder experience.
  • Fluent in reading, writing and speaking English.
  • PTCB certification or pharmacy license as required by state.

Responsibilities

  • Opens and closes the store in the absence of management, including all required systems start-ups, and cash handling.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience
English fluency
Customer service
Retail knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member in Grants, NM to support store operations, cash handling, and customer service. This role involves opening/closing the store when management is unavailable and ensuring the floor and stock room are ready for the day.

Responsibilities include processing returns, refunds, and cash transactions while delivering a friendly customer experience and assisting shoppers with products and services.

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