Shift Lead: Customer Experience & Store Ops

Walgreens; Taos (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Taos, NM is seeking team members to support store opening/closing and daily operations while delivering exceptional customer service. You will assist customers, process returns and refunds, manage cash and pricing tasks, and help maintain inventory and displays.

The role emphasizes friendly, proactive service and collaboration with management and staff to ensure a welcoming shopping experience for all customers.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash with daily start‑up tasks.
• Completes product returns, refunds, cash drops, and supports price changes and sign display.
• Delivers a distinctive and delightful customer experience at every interaction.
• Engages customers, greets and assists, and resolves issues to ensure satisfaction.
• Maintains store inventory accuracy, assists with vendor deliveries, and supports displays.

Skills

Leadership

English fluency

Job description

Walgreens in Taos, NM is seeking team members to support store opening/closing and daily operations while delivering exceptional customer service. You will assist customers, process returns and refunds, manage cash and pricing tasks, and help maintain inventory and displays.

The role emphasizes friendly, proactive service and collaboration with management and staff to ensure a welcoming shopping experience for all customers.