Shift Lead - Retail Ops & Customer Experience

Walgreens; Hudson (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a reliable team member to open and close the store in the absence of management, ensuring all systems start up and cash handling procedures are followed. You will assist with deliveries, returns, and register accuracy while maintaining a welcoming store environment for customers.

The role emphasizes customer service, stockroom readiness, pricing accuracy, and collaboration with the management team to support daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling cash and ensuring readiness for the day.
• Process returns, refunds, and cash drops; provide change as needed at registers.
• Engage customers to deliver a distinctive Walgreens experience and support store operations.

Skills

Customer service

Leadership

Cash handling

Job description

Walgreens is seeking a reliable team member to open and close the store in the absence of management, ensuring all systems start up and cash handling procedures are followed. You will assist with deliveries, returns, and register accuracy while maintaining a welcoming store environment for customers.

The role emphasizes customer service, stockroom readiness, pricing accuracy, and collaboration with the management team to support daily operations.