Shift Lead: Store Operations & Customer Experience

Walgreens; Warsaw (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member in the United States who can open and close the store when management is absent, handle cash, and ensure floor and stock readiness for the day. You will assist customers, process returns, refunds, and cash drops, and provide change as needed to registers.

A focus on delivering a distinctive customer experience is essential. Additionally, you will engage with customers, greet them, and offer help with products and services while modeling service best

Qualifications

• Minimum 1 year in a supervisory or leadership role.
• Fluent English communication, both written and spoken.
• Experience opening/closing a retail store is a plus.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness for the business day.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership

Retail key holder

Customer service

English fluency

Job description

Walgreens is seeking a store team member in the United States who can open and close the store when management is absent, handle cash, and ensure floor and stock readiness for the day. You will assist customers, process returns, refunds, and cash drops, and provide change as needed to registers.

A focus on delivering a distinctive customer experience is essential. Additionally, you will engage with customers, greet them, and offer help with products and services while modeling service best