Shift Lead: Customer Experience & Store Operations

Walgreens; North Kingstown (RI); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens in the United States is seeking a store team member who can open and close the store in the absence of management, handle cash and refunds, and ensure a positive customer experience. You will model excellent customer service and assist with vendor deliveries as needed.

The role requires leadership experience and fluency in English. This position emphasizes maintaining store standards, assisting customers, and supporting the team to deliver Walgreens service traits.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Completes product returns, refunds, and cash handling.
• Models and delivers a distinctive and delightful customer experience.
• Assists with vendor deliveries and backdoor access.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens in the United States is seeking a store team member who can open and close the store in the absence of management, handle cash and refunds, and ensure a positive customer experience. You will model excellent customer service and assist with vendor deliveries as needed.

The role requires leadership experience and fluency in English. This position emphasizes maintaining store standards, assisting customers, and supporting the team to deliver Walgreens service traits.