Shift Lead - Store Operations & Customer Experience

Walgreens; Polson (MT); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Polson, MT is seeking a Store Associate to help open and close the store in the absence of management, manage cash, and ensure readiness for the business day. You will greet customers, assist with products, maintain shelves and pricing, handle returns and refunds, and support with inventory and back‑door deliveries.

Join our team to deliver a distinctive customer experience while following policies and contributing to a safe, clean, and well‑stocked store.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Able to handle cash and operate basic store systems.

Responsibilities

• Open and close the store in the absence of management; perform start-ups and cash handling.
• Handle returns, voids, refunds, cash drops, and provide change as requested to cash registers.
• Assist with inventory, pricing, and displays; maintain stockroom and shelves.
• Support back door deliveries and vendor interactions as needed.
• Deliver excellent customer service and resolve issues to ensure a positive experience.

Skills

Leadership

Customer service

Cash handling

English fluency

Education

PTCB certification or pharmacy license (state requirements)

Job description

Walgreens in Polson, MT is seeking a Store Associate to help open and close the store in the absence of management, manage cash, and ensure readiness for the business day. You will greet customers, assist with products, maintain shelves and pricing, handle returns and refunds, and support with inventory and back‑door deliveries.

Join our team to deliver a distinctive customer experience while following policies and contributing to a safe, clean, and well‑stocked store.