Shift Lead - Customer Experience & Store Operations

Walgreens; Missoula (MT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Missoula, MT is seeking an individual to support daily store operations in the absence of management. You will open/close the store, handle cash, and ensure the floor and stock room are ready for business. You will also assist with deliveries and pricing accuracy.

The role emphasizes delivering a distinctive customer experience, working with team members, and upholding store policies. Prior leadership and English fluency are required, with a preference for relevant pharmacy-related

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Able to follow store policies and procedures.

Responsibilities

• Open and close the store in the absence of management and ensure start-up readiness.
• Process returns, refunds, and cash handling with accuracy.
• Provide distinctive customer experience and assist customers with products and services.
• Assist with vendor deliveries and backroom operations.
• Maintain accurate inventory counts and pricing signage.

Skills

Leadership

Cash handling

Customer service

English fluency

Education

PTCB certification or pharmacy license (state)

Job description

Walgreens in Missoula, MT is seeking an individual to support daily store operations in the absence of management. You will open/close the store, handle cash, and ensure the floor and stock room are ready for business. You will also assist with deliveries and pricing accuracy.

The role emphasizes delivering a distinctive customer experience, working with team members, and upholding store policies. Prior leadership and English fluency are required, with a preference for relevant pharmacy-related