Store Lead: Elevate Customer Experience & Ops

Walgreens; Town of Amherst (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens store position available in New York with responsibilities including opening and closing the store in the absence of management, handling cash, and ensuring readiness of floor and stock room for business days.

Role involves assisting with inventory, pricing, displays, and providing excellent customer service to customers and patients, while upholding store policies and regulatory standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Assist with inventory control, pricing, and shelf displays.
• Handle returns, refunds, cash drops, and cashiering tasks.
• Deliver a high level of customer experience and assist customers and patients.
• Maintain store cleanliness and compliance with policies and local regulations.
• Serve as liaison between management and team when management is not present.

Skills

Leadership

Customer service

Retail operations

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens store position available in New York with responsibilities including opening and closing the store in the absence of management, handling cash, and ensuring readiness of floor and stock room for business days.

Role involves assisting with inventory, pricing, displays, and providing excellent customer service to customers and patients, while upholding store policies and regulatory standards.