Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Miami (FL); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. in Miami is seeking a reliable Retail Key Holder to support daily operations and service excellence. You will open and close the store, handle cash, and ensure floor and stockroom readiness for the business day, including opening the back door for deliveries.

You will engage customers, resolve questions, and model Walgreens’ distinctive service while coaching teammates on pricing, displays, and inventory control. Fluency in English is required.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Possesses PTCB certification or a pharmacy license as required by state.

Responsabilidades

• Open and close the store, including cash handling and required systems start-ups.
• Assist with inventory, pricing changes, and signage to support accurate pricing.
• Register all sales and handle returns, voids, and cash drops with accuracy.
• Help with vendor deliveries and backroom operations, including opening backdoors for deliveries.
• Provide customer service and resolve issues to ensure a positive experience.
• Maintain store cleanliness, merchandising, and displays; coach teammates on service standards.

Conocimientos

Leadership experience

Retail key holder experience

English fluency

Educación

PTCB certification or pharmacy license

Descripción del empleo

Walgreens Co. in Miami is seeking a reliable Retail Key Holder to support daily operations and service excellence. You will open and close the store, handle cash, and ensure floor and stockroom readiness for the business day, including opening the back door for deliveries.

You will engage customers, resolve questions, and model Walgreens’ distinctive service while coaching teammates on pricing, displays, and inventory control. Fluency in English is required.