Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Tullahoma (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Tennessee is seeking a Store Operations Associate to support day-to-day store opening and closing activities, assist with deliveries, and ensure shelves and backroom are ready for business.

You will handle customer transactions, returns, and refunds, maintain pricing and signage, and help coach team members on service standards. A positive, proactive attitude and basic cash handling skills are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Completes returns, refunds, cash drops, and cash handling for registers.
• Provides a distinctive and delightful customer experience.
• Manages store keys, pricing updates, and basic merchandising.
• Assists with deliveries and back room organization.

Skills

Leadership

Cash handling

Customer service

English proficiency

Job description

Walgreens Co. in Tennessee is seeking a Store Operations Associate to support day-to-day store opening and closing activities, assist with deliveries, and ensure shelves and backroom are ready for business.

You will handle customer transactions, returns, and refunds, maintain pricing and signage, and help coach team members on service standards. A positive, proactive attitude and basic cash handling skills are essential.