Shift Lead — Customer Experience & Store Operations

Walgreens Co.; Memphis (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Memphis seeks a capable team member to open and close the store in the absence of store management, handle required cash procedures, and ensure the floor and stock room are prepared for the business day.

You will engage customers, process returns, refunds, and cash drops, assist with vendor deliveries, support inventory accuracy, pricing, and display upkeep, and help maintain a clean, compliant store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Responsible for holding store keys to open and close without management.
• Assists with inventory counts and stockroom organization, pricing changes and signage.
• Assists with exterior and interior maintenance and general store upkeep.
• Assists with separation of food items and proper stock rotation.
• Assists at Pharmacy out window as requested.

Skills

Customer service

Leadership

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Memphis seeks a capable team member to open and close the store in the absence of store management, handle required cash procedures, and ensure the floor and stock room are prepared for the business day.

You will engage customers, process returns, refunds, and cash drops, assist with vendor deliveries, support inventory accuracy, pricing, and display upkeep, and help maintain a clean, compliant store environment.