Shift Lead: Customer Experience & Store Operations

Walgreens Co.

McMinnville (TN)

On-site

USD 24,000 - 31,000

Full time

2 days ago

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Job summary

Walgreens Co. in McMinnville, TN is seeking a dependable team member to open and close the store when management is absent, perform cash handling, and ensure the floor and stock room are ready for the day.

Responsibilities include handling returns and refunds, assisting customers, maintaining inventory accuracy, pricing changes, and supporting vendor deliveries and displays. One year of leadership or key-hold experience and fluent English are required; PTCB certification or pharmacy license may

Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.

Responsibilities

Opens and closes the store in the absence of store management, including cash handling and ensuring readiness of floor and stock room.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
Engages customers and delivers a distinctive customer experience.
Models and shares customer service best practices with team members.
Responsible for maintaining inventory counts and pricing signage; assists with vendor deliveries and displays.
Assist with exterior and interior maintenance and ensure store systems and equipment are understood.