Shift Lead: Store Operations & Customer Experience

Walgreens; Lebanon (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member in Indiana to open and close the store in the manager's absence, manage cash and ensure readiness for business operations. You will handle returns, refunds, cash drops, and provide accurate change at registers.

The role focuses on delivering a distinctive customer experience and supporting store operations. The position requires leadership experience, strong English communication, and willingness to assist with inventory, pricing, and displays while maintaining

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash, and ensure readiness for the business day.
• Process product returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience with the team.
• Engage customers, assist with products and services, and resolve issues.
• Maintain accurate inventory and pricing, and support displays and promotional setups.

Skills

Leadership

Customer service

Cash handling

Store operations

Vendor coordination

Job description

Walgreens is seeking a team member in Indiana to open and close the store in the manager's absence, manage cash and ensure readiness for business operations. You will handle returns, refunds, cash drops, and provide accurate change at registers.

The role focuses on delivering a distinctive customer experience and supporting store operations. The position requires leadership experience, strong English communication, and willingness to assist with inventory, pricing, and displays while maintaining