Shift Lead - Store Operations & Customer Experience

Walgreens Co.; Dripping Springs (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Texas is seeking a responsible team member to open/close the store in the absence of management, handle cash and transactions, and assist with backroom processes and deliveries. You will engage customers to deliver a standout experience and support inventory and pricing activities.

Prior leadership and English fluency are required; PTCB certification or state pharmacy license is preferred. The role emphasizes customer service excellence, merchandise displays, and compliance with

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure readiness for the business day.
• Handle cash, refunds, voids, and price verifications; operate cash registers accurately.
• Engage customers and deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and backroom operations, including backdoor access for deliveries.
• Maintain inventory accuracy and assist with merchandising, pricing, and displays.

Skills

Leadership experience

English fluency

Inventory control knowledge

Education

PTCB certification or Pharmacy license (state)

Job description

Walgreens Co. in Texas is seeking a responsible team member to open/close the store in the absence of management, handle cash and transactions, and assist with backroom processes and deliveries. You will engage customers to deliver a standout experience and support inventory and pricing activities.

Prior leadership and English fluency are required; PTCB certification or state pharmacy license is preferred. The role emphasizes customer service excellence, merchandise displays, and compliance with