Shift Lead: Store Operations & Service Champion

Walgreens Co.; Lubbock (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Texas is seeking a Store Associate responsible for opening/closing the store in the absence of management, handling cash and refunds, and ensuring a ready floor and stock room for business.

You will greet customers, assist with products, and uphold Walgreens service traits to deliver a delightful experience. The role requires at least one year of leadership or supervisory experience, fluency in English, and a valid PTCB certification or pharmacy license as required by state law.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Engages customers and delivers a distinctive and delightful customer experience.
• Models and shares customer service best practices with team members.
• Maintains accurate inventory counts and pricing tasks in line with local regulations.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens Co. in Texas is seeking a Store Associate responsible for opening/closing the store in the absence of management, handling cash and refunds, and ensuring a ready floor and stock room for business.

You will greet customers, assist with products, and uphold Walgreens service traits to deliver a delightful experience. The role requires at least one year of leadership or supervisory experience, fluency in English, and a valid PTCB certification or pharmacy license as required by state law.