Shift Lead: Store Operations & Customer Experience

Walgreens; Detroit (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a candidate for a Customer Experience / Store Operations role in Detroit. The position involves engaging customers, assisting with products and services, and delivering a standout customer experience.

You will hold store keys, support vendor deliveries, manage cash transactions, adjust pricing, and help with displays and inventory to maintain store standards. The role requires at least one year of leadership or retail experience and fluency in English, with responsibilities

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive customer experience.
• Hold store keys to open/close without management as necessary.
• Register all related sales on the cash register and verify prices.

Skills

Leadership

Customer service

Cash handling

Inventory control

Store operations

Team coordination

English fluency

POS system

Tools

POS system

Job description

Walgreens is seeking a candidate for a Customer Experience / Store Operations role in Detroit. The position involves engaging customers, assisting with products and services, and delivering a standout customer experience.

You will hold store keys, support vendor deliveries, manage cash transactions, adjust pricing, and help with displays and inventory to maintain store standards. The role requires at least one year of leadership or retail experience and fluency in English, with responsibilities