Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; South Haven (MI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Michigan is seeking a Customer Experience/Store Associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience.

The role involves operating the store, managing basic pricing, inventory, and backroom tasks, while supporting management in daily operations and store upkeep. Strong English communication and prior leadership experience are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Hold store keys and open/close without management when needed.
• Assist with vendor orders, backdoor access for deliveries.
• Register sales on the cash register, handle pricing and voids.
• Review order exceptions and assist with returns and reverse logistics.
• Maintain inventory counts and stockroom organization.
• Assist with displays and pricing signage to ensure compliance.
• Support bookkeeping tasks, cash reports and bill payments.
• Ensure store cleanliness and compliance with policies.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens in Michigan is seeking a Customer Experience/Store Associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience.

The role involves operating the store, managing basic pricing, inventory, and backroom tasks, while supporting management in daily operations and store upkeep. Strong English communication and prior leadership experience are preferred.