Shift Lead: Store Opening Pro & Customer Champion

Walgreens Co.; Newport (KY); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Newport, KY seeks a store key holder to open and close the store when management is unavailable, handle cash, and ensure floor and stock room readiness for the business day. You will assist with deliveries through backdoor access and monitor pricing, signage, and basic upkeep.

You will engage customers, resolve issues, and model Walgreens’ service traits to deliver a distinctive, delightful customer experience while supporting inventory and store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes returns, voids, refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues to ensure a positive experience.
• Coaches team members on customer service best practices and Walgreens service traits.
• Maintains inventory accuracy, pricing, signage, and basic store maintenance.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. in Newport, KY seeks a store key holder to open and close the store when management is unavailable, handle cash, and ensure floor and stock room readiness for the business day. You will assist with deliveries through backdoor access and monitor pricing, signage, and basic upkeep.

You will engage customers, resolve issues, and model Walgreens’ service traits to deliver a distinctive, delightful customer experience while supporting inventory and store operations.