Shift Lead — Service, Safety & Quality

020 Hawaiian Bros San Marcos; San Marcos (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Hawaiian Bros San Marcos is seeking a Lead to guide crew and other leads during a shift, ensuring great quality, service and cleanliness for guests. You will plan for each shift, monitor performance, act to meet our standards, and communicate with the next leader to help them run a great shift.

This role emphasizes leadership, food safety compliance, guest service, and teamwork within an independent franchisee organization.

Qualifications

• Must demonstrate leadership and ability to delegate tasks to team members.
• Experience maintaining cleanliness and organization across the restaurant.
• Knowledge of food safety regulations and proper storage practices.
• Strong communication skills for coordinating with shifts and leaders.
• Ability to monitor performance and take action to meet standards.
• Commitment to exceptional guest service and safety.
• Capability to train new staff and onboard team members.
• Ability to manage opening, mid and close routines.
• Demonstrated reliability and teamwork in a fast-paced environment.

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job description

Hawaiian Bros San Marcos is seeking a Lead to guide crew and other leads during a shift, ensuring great quality, service and cleanliness for guests. You will plan for each shift, monitor performance, act to meet our standards, and communicate with the next leader to help them run a great shift.

This role emphasizes leadership, food safety compliance, guest service, and teamwork within an independent franchisee organization.