Shift Lead - Quality Service & Operations

Hawaiian Bros Inc.; Edwardsville (IL); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Hawaiian Bros Inc. is seeking a Lead to guide crew and other leads during shifts to uphold quality, service and cleanliness for guests. The role includes planning shifts, monitoring performance, ensuring safety, security and profitability, and preparing the next leader to run a great shift.

We verify U.S. employment eligibility and conduct background checks on all hires for this position.

Aufgaben

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training
• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Kenntnisse

Leadership

Communication

Inventory management

Quality food production

Customer service

Safety & security

Training

Scheduling

Delegation

Operations excellence

Jobbeschreibung

Hawaiian Bros Inc. is seeking a Lead to guide crew and other leads during shifts to uphold quality, service and cleanliness for guests. The role includes planning shifts, monitoring performance, ensuring safety, security and profitability, and preparing the next leader to run a great shift.

We verify U.S. employment eligibility and conduct background checks on all hires for this position.