Shift Lead: Quality Food, Service & Team Guidance

Hawaiian Bros San Marcos; San Marcos (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Hawaiian Bros San Marcos is seeking a dedicated Lead to guide crew during shifts, ensuring quality, service and cleanliness that meet brand standards. The Lead will plan shifts, monitor performance, manage safety, inventory and training, and communicate with the next leader to ensure a smooth transition between teams.

This role emphasizes guest satisfaction, food safety and efficient operation, with responsibility for open, mid and close routines, daily maintenance, and ensuring the restaurant

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training
• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Job description

Hawaiian Bros San Marcos is seeking a dedicated Lead to guide crew during shifts, ensuring quality, service and cleanliness that meet brand standards. The Lead will plan shifts, monitor performance, manage safety, inventory and training, and communicate with the next leader to ensure a smooth transition between teams.

This role emphasizes guest satisfaction, food safety and efficient operation, with responsibility for open, mid and close routines, daily maintenance, and ensuring the restaurant