Shift Leader: Drive Service, Quality & Team Success

Wingstop; Gretna (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hawaiian Bros is seeking a Shift Manager to lead the restaurant during a shift, coordinating crew and other leads to ensure top quality, service, and cleanliness for guests. The role involves planning, monitoring performance, and communicating with the next leader to prepare them for running a great shift.

The ideal candidate will oversee inventory, safety, scheduling, and training while upholding company standards and the Aloha Spirit in daily operations.

Qualifications

• Experience leading a shift and coordinating team to meet quality and service standards.
• Strong communication and delegation skills.
• Knowledge of food safety regulations and safe food handling practices.

Responsibilities

• Lead the restaurant during a shift without supervision.
• Delegate tasks to team and ensure guest expectations are exceeded.
• Ensure proper setup and breakdown of dining room, kitchen, and prep areas.
• Maintain cleanliness and organization throughout the restaurant.
• Own open, mid or close routines for the next shift.

Skills

Leadership

Team management

Communication

Guest service

Food safety

Job description

Hawaiian Bros is seeking a Shift Manager to lead the restaurant during a shift, coordinating crew and other leads to ensure top quality, service, and cleanliness for guests. The role involves planning, monitoring performance, and communicating with the next leader to prepare them for running a great shift.

The ideal candidate will oversee inventory, safety, scheduling, and training while upholding company standards and the Aloha Spirit in daily operations.