Shift Lead: Service, Safety & Food Quality Champion

Anchor Point Management Group; Hilmar (CA); On-site; USD 28,929 - 30,996; Full time

Job summary

Anchor Point Management Group in Hilmar, CA is seeking a shift leader. This hourly position provides additional management coverage during operating hours, supervises staff, ensures service, cleanliness, safety, and product quality.

The role involves hands-on work, training employees, addressing guest needs, and upholding standards across shifts. You may open or close the restaurant when others are unavailable, and you will model the expected behavior, drive customer service, and maintain

Qualifications

• Must be 18 years or older.
• Internal candidate with required training preferred.
• High school diploma or GED preferred.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Able to work flexible hours.
• Basic math and reading skills.
• Strong oral and written communication.
• Good hygiene and punctuality.
• Reliable transportation and timely arrival.
• Positive, friendly, courteous attitude.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitors performance and share responsibility for cash procedures.

Skills

Customer service

Leadership

Communication

Flexibility

Attention to detail

Education

High school diploma or GED

Job description

Anchor Point Management Group in Hilmar, CA is seeking a shift leader. This hourly position provides additional management coverage during operating hours, supervises staff, ensures service, cleanliness, safety, and product quality.

The role involves hands-on work, training employees, addressing guest needs, and upholding standards across shifts. You may open or close the restaurant when others are unavailable, and you will model the expected behavior, drive customer service, and maintain