Shift Lead - Service & Safety Coach

Anchor Point Management Group; Rancho Cordova (CA); On-site; USD 28,929 - 30,996; Full time

Job summary

Anchor Point Management Group seeks a Shift Leader in Rancho Cordova, CA. The role is hourly and focuses on providing management coverage, supervising operations, and upholding standards of service and cleanliness.

Responsibilities include training staff, handling opening/closing tasks, managing shifts, and ensuring food safety and guest satisfaction. Requires 18+, 6 months of supervisory experience, and legal work status in the U.S.

Qualifications

• Must be at least 18 years old or older.
• Six months in a shift management or supervisory role in a service-related business.
• High school diploma or GED is preferred.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills with a can-do attitude.
• Have reliable transportation and be able to arrive to work on time.
• Have a positive, friendly, and courteous attitude.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back-of-house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Report any serious issues to the manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitoring, oversee performance, and share responsibility for cash procedures.

Education

High school diploma or GED

Job description

Anchor Point Management Group seeks a Shift Leader in Rancho Cordova, CA. The role is hourly and focuses on providing management coverage, supervising operations, and upholding standards of service and cleanliness.

Responsibilities include training staff, handling opening/closing tasks, managing shifts, and ensuring food safety and guest satisfaction. Requires 18+, 6 months of supervisory experience, and legal work status in the U.S.