Restaurant Shift Lead: Service & Ops Leader

Anchor Point Management Group; Redding (CA); On-site; USD 28,929 - 30,996; Full time

Job summary

Anchor Point Management Group in Redding, CA is seeking a Shift Leader to oversee restaurant operations during assigned hours. This hourly supervisory role focuses on delivering excellent service, maintaining cleanliness, and ensuring food safety while coaching staff and modeling professional behavior.

Responsibilities include greeting customers, taking orders, preparing and packaging items, handling payments, managing shifts, and supporting opening/closing tasks.

Qualifications

• Must be 18+ years old.
• 6+ months in a shift management or supervisory role.
• High school diploma or GED is preferred.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Promote new menu items and provide recommendations when asked.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Anchor Point Management Group in Redding, CA is seeking a Shift Leader to oversee restaurant operations during assigned hours. This hourly supervisory role focuses on delivering excellent service, maintaining cleanliness, and ensuring food safety while coaching staff and modeling professional behavior.

Responsibilities include greeting customers, taking orders, preparing and packaging items, handling payments, managing shifts, and supporting opening/closing tasks.