Shift Lead: Service & Ops Champion

Anchor Point Management Group; Reynoldsburg (OH); On-site; USD 19,286 - 27,552; Full time

Job summary

Anchor Point Management Group is seeking a Shift Leader in Reynoldsburg, OH to provide supervisory coverage and hands-on support during operating hours. You will lead a fast-paced team, ensure quality service, and maintain a safe, clean dining area.

The role emphasizes training and coaching staff, handling orders efficiently, and upholding food safety standards while delivering a positive guest experience.

Qualifications

• Must be 18+ years old.
• Minimum 6 months in a shift management or supervisory role in a service setting.
• High school diploma or GED preferred.

Responsibilities

• Greet customers and take orders.
• Prepare and package food and drinks per standards.
• Operate cash registers and handle payments.
• Maintain cleanliness of front of house, kitchen, and restrooms.
• Assist with opening/closing tasks and inventory checks.
• Coach and supervise team to ensure safe, courteous service.

Skills

Customer service

Time management

Team coaching

Communication

Education

High School Diploma

Tools

Cash register

POS system

Job description

Anchor Point Management Group is seeking a Shift Leader in Reynoldsburg, OH to provide supervisory coverage and hands-on support during operating hours. You will lead a fast-paced team, ensure quality service, and maintain a safe, clean dining area.

The role emphasizes training and coaching staff, handling orders efficiently, and upholding food safety standards while delivering a positive guest experience.