Guest Experience Supervisor — Food Service Operations

Anchor Point Management Group; Brunswick (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Anchor Point Management Group in Brunswick, Ohio, is seeking a Shift Leader. In this hourly position, you will drive customer service excellence, maintain high standards of cleanliness, and oversee operational tasks.

Your responsibilities include managing shifts, coaching team members, and ensuring compliance with food safety regulations. A strong preference is given to internal candidates who have completed required training. This role requires a positive attitude, solid communication skills, and basic math abilities.

Qualifications

• At least 18 years old.
• Minimum of 6 months in a shift management or supervisory role.
• Ability to work flexible hours.

Responsibilities

• Greet customers and accurately take orders.
• Prepare and package food according to standards.
• Maintain cleanliness and sanitation of the restaurant.
• Operate cash registers and process payments.
• Provide ongoing coaching and feedback to team members.

Skills

Customer service

Food safety compliance

Basic math skills

Communication skills

Team leadership

Education

High school diploma or GED

Job description

Anchor Point Management Group in Brunswick, Ohio, is seeking a Shift Leader. In this hourly position, you will drive customer service excellence, maintain high standards of cleanliness, and oversee operational tasks.

Your responsibilities include managing shifts, coaching team members, and ensuring compliance with food safety regulations. A strong preference is given to internal candidates who have completed required training. This role requires a positive attitude, solid communication skills, and basic math abilities.