Shift-Lead Retail Service Specialist - Auto Parts

O'Reilly Auto Parts; San Juan (PR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in San Juan, Puerto Rico. You will support the Store Manager and Assistant Managers in various operations, focusing on customer service and sales. Bilingual candidates are encouraged to apply.

The ideal candidate will possess strong communication skills and experience in retail sales, especially in auto parts. You will also manage responsibilities during shifts and ensure that customer needs are met effectively.

This role comes with a competitive compensation package, including medical benefits, a stock purchase plan, and tuition assistance for career growth.

Qualifications

• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Fluency in multiple languages, especially Spanish.

Responsibilities

• Support Store Manager and Assistant Managers in sales and operations.
• Lead store team members in providing great customer service.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store orders in a timely manner.
• Handle retail customer returns and exchanges efficiently.

Skills

Strong communication skills

Ability to obtain RSS Certification

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in San Juan, Puerto Rico. You will support the Store Manager and Assistant Managers in various operations, focusing on customer service and sales. Bilingual candidates are encouraged to apply.

The ideal candidate will possess strong communication skills and experience in retail sales, especially in auto parts. You will also manage responsibilities during shifts and ensure that customer needs are met effectively.

This role comes with a competitive compensation package, including medical benefits, a stock purchase plan, and tuition assistance for career growth.