Shift Lead & Key Holder — Customer Experience Champion

Walgreens; West Windsor (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in New Jersey seeks a capable team member to open and close the store when management is not present, manage cash handling, and ensure floor and stock room readiness for business. You will support vendor deliveries and uphold pricing accuracy while delivering a distinctive customer experience.

The role emphasizes customer service, inventory accuracy, and collaboration with pharmacy and sales teams to keep operations smooth and compliant with store policies.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Assist with and coach team members with warehouse and vendor ordering processes.
• Register all sales on assigned cash register, including price verifications and voids.
• Review order exceptions on release day and assist with reverse logistics.
• Develop and reset displays and merchandise to support promotions.
• Maintain inventory accuracy for all departments and stockrooms.

Skills

Leadership

Customer service

English fluency

Flexible schedule

Education

PTCB/ExCPT certification or state pharmacy license

Tools

Cash register system

Store systems

Job description

Walgreens in New Jersey seeks a capable team member to open and close the store when management is not present, manage cash handling, and ensure floor and stock room readiness for business. You will support vendor deliveries and uphold pricing accuracy while delivering a distinctive customer experience.

The role emphasizes customer service, inventory accuracy, and collaboration with pharmacy and sales teams to keep operations smooth and compliant with store policies.