Shift Lead: Retail Ops & Customer Experience

Walgreens; Wheaton (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Wheaton, IL is hiring for a Customer Experience and Operations role at store level. You will engage customers, assist with products, manage inventory, and support store operations to ensure a positive shopping experience.

The role emphasizes leadership experience, English fluency, and adherence to company policies. Responsibilities include opening/closing, pricing, register duties, and basic back-office tasks; pharmacy window support is available as needed.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store using keys as needed.
• Assist with inventory counts and stockroom organization.
• Maintain accurate cash handling and register records.
• Assist with pricing, signage, and merchandising to ensure correct pricing.
• Support back-office tasks including bookkeeping and vendor deliveries.
• Assist at Pharmacy out window as requested.
• Ensure compliance with state/local laws on regulated products.

Skills

Leadership experience

Fluent English

Job description

Walgreens in Wheaton, IL is hiring for a Customer Experience and Operations role at store level. You will engage customers, assist with products, manage inventory, and support store operations to ensure a positive shopping experience.

The role emphasizes leadership experience, English fluency, and adherence to company policies. Responsibilities include opening/closing, pricing, register duties, and basic back-office tasks; pharmacy window support is available as needed.